Roof leaking after the rain? We assess the damage, provide emergency tarping when needed, and explain practical repair options for San Antonio and Austin homes.
San Antonio office · GAF Master Elite · 20+ years in business
Storm damage is not always obvious from the ground. An inspection can check roofing and exterior components for visible conditions associated with hail, wind, and water intrusion.
Missing, lifted, creased, or fractured shingles; impact marks or concentrated granule loss.
Dented flashing, vents, gutters, or downspouts.
Damage to siding, window screens, or trim; water stains, damp attic materials, or active leaks.
Know what to expect from the first call through the repair decision.
Choose an appointment time and tell us what you have noticed.
We assess accessible roofing and exterior components and photograph visible conditions.
We explain what we found and whether maintenance, repair, or replacement should be considered.
If work is needed, we can prepare a construction scope or estimate and complete the approved work.
We inspect accessible roofing and exterior components, document visible conditions, and explain what the findings mean for maintenance, repair, or replacement.
Depending on access and site conditions, the inspection may include roofing surfaces, shingles, flashing, penetrations, vents, roof edges, gutters, siding, windows, exterior trim, and accessible attic areas.
Findings may include photographs, condition notes, and repair or replacement recommendations.
USA Home & Commercial can document physical conditions and prepare a construction scope or estimate. We do not interpret insurance policies, determine coverage, negotiate claim payments, or act as a public adjuster. Coverage and claim-payment decisions are made by the insurer.
20+ years, 200+ five-star reviews, and residential and commercial credentials from leading manufacturers and industry programs.
He was informative, straightforward, and never pushy, which really set him apart from the others.

San Antonio office · Serving San Antonio and surrounding communities
Questions after a recent storm?
Call (210) 935-8444.Straight answers about inspections, visible damage, repair decisions and the insurance process.
Schedule an inspection once conditions are safe, especially if you notice missing shingles, displaced materials, water stains, or an active leak. Some storm-related conditions are not visible from the ground, so an inspection can help establish the roof’s current condition before additional water intrusion occurs.
Most rain leaks start at flashing around chimneys, vents and walls; at worn pipe boots; at missing or lifted shingles; or where clogged gutters and valleys let water back up under the roof. Wind-driven rain can find weak spots that stay dry in normal weather. An inspection traces the leak to its source so the repair fixes the cause, not just the stain.
Yes. When a roof is actively leaking and a permanent repair can't be done right away, we can install a temporary tarp to limit further water damage. Call (210) 935-8444 Monday–Friday, 9 AM–6 PM, or request an inspection online.
Not reliably. Missing shingles or damaged gutters may be visible, but impact marks, granule loss, lifted shingles, damaged flashing, and other conditions often require a closer inspection. We inspect accessible roofing and exterior components and photograph visible findings.
Often, yes. Many leaks come from one specific problem, such as damaged flashing, a failed pipe boot or a small area of missing shingles, and can be repaired on their own. Replacement is worth considering when damage is widespread or the roof is near the end of its life. We explain which applies after the inspection.
Yes. We inspect the roof, photograph the damage, and prepare a written repair scope you can share with your insurance company. We can also meet your adjuster on site to walk through what we found. The claim stays yours: we don't act as your adjuster, negotiate your claim, or speak for you on coverage. If you have hired a licensed public adjuster, we work with them on the repair scope. Coverage decisions are made by your insurer, and the deductible is yours to pay.
Avoid wet ceilings, standing water near electrical fixtures, and any area that appears structurally unstable. Move belongings only when it is safe to do so, and tell us about the active leak when you call so we can understand the situation and discuss the next practical step.
No. The 25% rule comes from the Florida Building Code, which requires replacing a whole roof section when more than 25% of it is repaired within a year. Texas has no statewide equivalent. Whether your insurer pays for a repair or a full replacement depends on your policy and the adjuster's findings.
It depends on your policy. Some policies pay replacement cost, some pay actual cash value, which subtracts depreciation for the roof's age, and some limit coverage on older roofs. Your declarations page and your agent can tell you which one you have.
Make sure everyone is safe, then take photos of any visible damage and any leaks inside. If water is coming in, cover the area or call for an emergency tarp to prevent more damage. Schedule an inspection, and contact your insurance company if damage is found. Check your policy for reporting deadlines.
Most homeowners policies cover sudden damage from hail and wind but not wear and tear from age. Many Texas policies carry a separate wind and hail deductible, often a percentage of the home's insured value, so check yours before you file. We document the damage with photos and meet your adjuster on site. We don't act as your adjuster or negotiate your claim, and your deductible is yours to pay.
From the Hill Country to the Gulf Coast corridor, residential and commercial roofing across Central Texas